Find out how carefully your information is handled at 18 xx. Our privacy policy is fully transparent and user-friendly.
The Steps We Take to Protect Your Personal Data
All your data is protected with 256-bit SSL encryption. Using bank-level security measures, we ensure no third party can access your information.
18 xx will never sell your personal information to third parties. Your name, phone number, and email will never reach any advertiser — that is our firm commitment.
View, update, or request deletion of your data at any time. Our self-service portal lets you manage your own data directly.
Our systems are regularly audited by independent third-party cybersecurity experts. Any vulnerabilities identified are addressed immediately.
Your data is retained only for as long as necessary. Once an account is closed, no data is kept beyond what is required by legal obligation.
If your data is ever at risk for any reason, we will notify you and the relevant authorities within 72 hours. Transparency is one of our core values.
18 xx (https://18xx.best) is an international online gaming platform operated specifically for users in Bangladesh. This Privacy Policy Explains what types of data we collect about you, how we use it, and the steps we take to keep your information safe.
This policy applies to the 18 xx website, mobile application, and all associated services. By accessing or using our platform, you are considered to have Privacy Policy read and agreed to the terms of this policy.
We reserve the right to update this policy at any time. If changes are made, you will be notified at your registered email address and the "Last Updated" date on this page will change. Continued use of the platform after any update constitutes your acceptance of the revised policy.
18 xx collects various types of information to help us deliver and improve our services and keep you safe. Below is a detailed breakdown of what we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Communications & Security Notifications |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| ID Document | NID/Passport/Driving License | Identity Verification & Fraud Prevention |
| Gaming History | Betting records, win/loss history | Responsible Gaming Monitoring |
| Device Information | IP address, browser, OS | Security & Fraud Detection |
Some of the above information is mandatory (such as name, email, and age) while some is optional. Failing to provide mandatory information may limit your ability to fully use our services.
18 xx collects your information through several methods. Below, we explain our primary data collection practices:
18 xx uses the data it collects solely for specific, legitimate purposes. We never collect or use data unnecessarily. The core purposes for which we use your data are:
18 xx does not sell your personal information to any third party. However, to operate our services, we may share limited information with trusted partners. These cases are clearly outlined below:
All of our third-party partners operate under strict confidentiality agreements. They only receive the data necessary for their specific services and may not use it for any other purpose.
18 xx's website and app use cookies and similar tracking technologies. These are small data files stored on your device that help enhance your browsing experience.
Types of cookies we use:
We do not use third-party advertising network cookies, and your gaming data is never used for advertising purposes.
18 xx retains your data only for as long as needed. Retention periods vary by data type and are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Obligation |
| Financial Transaction Records | 7 Years | Financial Laws & Audit Requirements |
| KYC Documents | 5 Years | Regulatory Authority Guidelines |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Quality Control |
| Log Files & IP Data | 6 Months | Security Monitoring |
Once the retention period expires, we securely delete or anonymize the data. Anonymized data may be used for statistical analysis but cannot be used to identify any individual.
Our Privacy Policy Under the applicable regulations, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
You may request a complete copy of all information we hold about you. It will be provided within 30 days of your request.
If any of your information is incorrect or incomplete, you may request a correction. Updates are typically made within 7 business days.
You may request the deletion of your data under certain circumstances. However, some information may need to be retained due to legal obligations.
You may object to marketing communications or certain types of data processing, and we will honor that request.
You have the right to export your data in a machine-readable format (JSON/CSV) and transfer it to another service.
You may withdraw your consent at any time. However, any processing carried out prior to withdrawal will remain valid.
18 xx is strictly prohibited for anyone under the age of 18. Our Privacy Policyis an important part of ensuring the privacy protection of minors.
For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection Team. We take every message seriously and aim to respond within the designated timeframe.
If you are not satisfied with the resolution of your complaint, you may escalate the matter to our senior management or the relevant regulatory authority. We are always committed to fair and transparent outcomes.
Key technologies used to protect your information at 18 xx
Every piece of your data at 18 xx is stored with the highest level of security. Register today and experience Bangladesh's safest gaming platform.